Parents have many questions for the school…
An AI chatbot relieves the secretariat and school administration and strengthens the school’s reputation.
Always available – Multilingual – Relief for school administration
“How do I apply for after-school care?” – “How can I register my child for lunch?” – “When do lessons end on the last day of school?” – “When does the next vacation start?” – “How should I report my child sick?” – “When is the next open day?” – “What is the school’s mission statement?” – “What was in the last letter to parents?” – “When are the office hours of the secretary’s office?” – “What AG offers are there in the afternoon?” – “How can I contact the school social workers?” – “When is the next summer party?”
Always available
A chatbot for your school website is always available and can answer parents’ questions at any time. It also never gets tired of answering the same questions over and over again.
Multilingual
The chatbot understands many different languages and automatically responds in the language in which the question was asked. The information about your school is translated automatically.
Discharge of the administration
The ability to request information about school procedures via the chatbot reduces the workload of the secretary’s office and the administration of your school.
Individual answers about school life at your school
The chatbot is trained with information about your school and the offers for children and parents at the school. This means that parents receive individual answers tailored to their school.
The chatbot’s knowledge can be continuously expanded. To do this, we create an automated process for you that automatically makes new information available to the chatbot.
Overcome language barriers
Questions can be asked in different languages and the chatbot responds directly in the language in which it was addressed.
The information you provide is automatically translated.
Many different languages are supported, from English to Russian, Turkish, Arabic and many other languages from all over the world.
Relieve the administrative staff
Your school chatbot is available to parents online at all times. This means that questions can be asked directly via your school website, even outside office hours. As many questions can be answered quickly and easily, the administrative staff at the school are relieved.
Your own knowledge repository
You will receive an individual knowledge portal where you can store information about your school for the chatbot.
Intuitive entry of knowledge
Knowledge articles can be created and edited via an intuitive user interface. You are reminded to update articles by setting check intervals.
Automatic checklists
An automated checklist shows items that should be checked to ensure they are up to date. The specified check intervals and an automatic AI analysis are used for this purpose.
Speak knowledge directly
Simply enter the information you want to make available to the chatbot by voice. Our AI uses this to create a complete knowledge article for your school chatbot.
Automatic topic checks
Our automatic topic check checks your knowledge base for questions frequently asked by parents. This gives you an overview of the topics for which you should still provide information.
The school bot
Clear answers. Less effort. More time for school.
How many inquiries does your school receive every day on the same topics? Sick notes, leaves of absence, lesson times, all-day school or vacation arrangements take up time and tie up valuable resources. schulinfobot takes the pressure off, automates standard school inquiries and reliably provides verified information. Around the clock.
Developed especially for schools
The schulinfobot is not a generic chatbot. Our product was developed specifically for the requirements of schools. School processes, legal requirements and typical questions were the focus right from the start. Instead of freely formulated answers, schulinfobot draws on a structured knowledge base maintained by the school. Parents and guardians thus receive verified, school-relevant information. Reliable. Consistent. Trustworthy.
Noticeable relief in everyday school life
Why answer the same questions every day when you can do it automatically? The schulinfobot answers recurring questions about sick notes, leave of absence, all-day offers, lesson times or school procedures automatically. In addition, we automatically provide information on vacation times, prevention services, help and advice centers as well as financial support services such as education and participation (these are provided centrally by us). The result is fewer phone calls, fewer emails and significantly fewer interruptions to school operations.
A knowledge base that is centrally maintained and always up to date
All information is maintained in a web-based portal that is specially tailored to school requirements. School regulations, organizational rules, prevention concepts or information on support services can be easily recorded and updated. Several people from administration, school management or all-day coordination can work in schulinfobot at the same time. A clear structure and a powerful full-text search ensure that content can be found quickly and communicated consistently.
Capturing knowledge when time is short
There is often little time for documentation in everyday school life. The schulinfobot therefore supports quick voice input. Information can be dictated directly via smartphone, for example in the event of last-minute changes or important agreements. The AI automatically creates a structured knowledge article in school language that can be adapted later. Fast. Practical. Suitable for everyday use.
Automatically check content and keep it up to date
To ensure that information does not become outdated, the AI regularly reviews the knowledge base. The focus is on particularly relevant school topics such as vacation regulations, registration procedures, childcare times and support services. Those responsible receive targeted information on possible updates. In this way, the quality of information remains high without additional effort in everyday life.
Learning from real questions
What information is missing? Which topics are of particular concern to parents? The schulinfobot analyzes the questions asked and automatically identifies information gaps. On this basis, it suggests new content that is relevant for the school. In this way, the knowledge base is continuously developed in line with the actual needs of parents and guardians.
Secure and targeted use of internal knowledge
Not all information is intended for the public. Knowledge articles can be specifically marked as internal in schulinfobot and are then only available to the teaching staff. Internal processes, responsibilities, substitution rules or checklists remain protected and yet centrally available. This means that valuable school knowledge is not lost and can be used independently of individuals.
The schulinfobot at a glance
- Automated answering of standard school questions
- Verified information from the school’s own knowledge base
- Noticeable relief for administration and school management
- Easy maintenance and shared use within the college
- Voice-based quick input for everyday school life
- Automatic update check
- Internal and public knowledge articles clearly separated
- Specially developed for schools
Ready for less effort and better communication
The schulinfobot supports schools in bundling communication, securing knowledge and organizing everyday school life more efficiently.
Would you like to experience how much relief is possible?
Frequently asked questions
What is the schulinfobot?
The schulinfobot is an AI-supported chatbot with integrated knowledge management that was specially developed for schools. It answers frequently asked questions from parents and guardians based on a knowledge base maintained by the school.
How does the schulinfobot differ from general chatbots?
In contrast to generic chatbots, schulinfobot also uses verified, school-relevant content. Answers are not only based on free text generation, but also on structured information that is provided and maintained centrally by the school itself and by us.
What questions can the schulinfobot answer?
Among other things, the schulinfobot answers questions about sick notes, leave of absence, lesson times, all-day activities, vacation arrangements, school procedures, preventative services, advice centers and financial support services such as education and participation.
Where does the information for the chatbot come from?
The information from which the chatbot draws its knowledge comes from documents from your school. These documents are provided by you. We have a list of “standard” information that can serve as inspiration for the compilation and can also automatically import generic information such as vacation times, etc. directly for you and keep it up to date. We provide you with a web-based platform for storing the documents, which you can use to change and add to the information.
We currently provide the following information, among others:
- The way to school
- Learning development / learning status / learning support, LRS, DaZ
- After school / after-school care / all-day schools
- Dealing with media / media consumption
- Offers of help
- Advice and help from the schools (school social work)
- Crisischat.com
- Recommendations for action in the event of cyberbullying
- Recommendations for action in the event of discrimination
- Advice on media use
- Parenting courses Strong parents – strong children
- Emergency child protection service (Berlin)
- Youth emergency service (Berlin)
- Girls’ emergency service (Berlin)
- Sexual abuse helpline
- Youth emergency mail
- FAQ on school trips, hiking days and excursions
- Federal Youth Games
- Comparative tests (VERA)
- How does the school system in Germany work?
- Education and participation package
- Registration and enrollment (general)
- Registration period
- Documents (general)
- School of choice
- Early school enrollment
- Deferral
- School medical examination
- Relocation / change of school
- Everyday school life
- Subjects in elementary school
- Homework / learning tasks
- School lunches
- Certificates / performance documentation
- School route safety / supervision
- All-day care / after-school care
- Registration
- Costs
- Difference between open / tied all-day
- Pedagogical concepts
- Flexible school start phase
- Individual support and inclusion
- Social work
- Parent representation
- Parents’ evenings / parents’ meetings
- General parents’ representation
- School materials
- Textbooks and workbooks
- Satchel
- Sports gear / swimming gear
- Student ticket
- Vacations / Holidays
- Committees (Berlin)
- School conference
- General conference
- State Parents’ Conference
- District Parents’ Conference
- Emergencies and crises
- Emergency plans
- School crisis team
- SIBUZ (Berlin)
- Framework curriculum (Berlin)
- Tips for a successful start to elementary school
How do you ensure that the information is up to date?
schulinfobot regularly checks the knowledge base and draws attention to content that may no longer be up-to-date. Those responsible receive specific information and can make updates in good time.
Can internal information also be stored?
Yes, knowledge articles can be specifically marked as internal. This content is only available to the teaching staff and does not appear in the public chatbot for parents and guardians. This allows the school to expand its internal knowledge management.
Is the schulinfobot easy to use even when the school is in session?
Yes, the schulinfobot was developed for everyday school life. Content can be easily recorded and, if necessary, created by voice input via smartphone, which is a great relief, especially when time is short.
How time-consuming is the introduction of the schulfobot?
The introduction is deliberately kept lean. The knowledge base can be built up step by step and is based on the school’s existing information. Our product supports schools right from the start with a clear structure and practical functions.
How do I optimize the quality of the chatbot’s responses?
The more information your chatbot is provided with, the better it can answer incoming requests. The questions asked by parents and the answers given by the chatbot are logged and an AI system automatically evaluates which questions were not fully answered due to a lack of knowledge so that you can carry out “quality control”. This allows you to recognize requests that have been answered incorrectly or inadequately and update the information accordingly. The chatbot then learns these immediately.
What are the costs for setting up and using a chatbot?
Hosting your own chatbot and knowledge management system as well as automated information retrieval costs €12 net per month. This includes a fair-use quota of AI queries (approx. 200 queries per month), which is sufficient for normal use of the chatbot. If the chatbot is used excessively, additional fees may be incurred for further AI queries.
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